We Are Dead Serious
Where Do We Search
We look through all the places where your customers make or break your business. Places where conversations happen, where interaction happens and where people reach out using technology.
What is Reputation Mgmt?
It is your 24 x 7 Web monitor. Allowing you to monitor your BRANDS, Your Products, Your People and even your competitors. Keep track of unlimited keywords and phrases.
Why do you need it?
80% of people change their buying decision after reading a bad review online. And you may never know the review is there, you may not even know there was a problem… but you’re still losing a lot of customers.
Quantas Case Study
One customer, caught up in a flight delay, did what most people would do, took their smartphone and put an angry post on Twitter which auto-posted to FaceBook. Within 5 minutes, a customer service rep found out the post and worked it out with the customer.
The next tweet was RAVING about Qantas, and it got retweeted around the world by others. One little act of excellent customer service got a customer for life and a ton of free marketing.
Now just imagine the power you would have if you could have fast reaction times like that to ANY mentions of their business, guaranteeing that you can know within minutes when someone’s talking about your brand online…
Searching the world
No matter where your company is located, or what line of business you are in our reputation management system can help monitor for good and bad published data about your product, brand, people or company. With our SaaS online tools and app, you and your team are always in the know. You can even use our tools to monitor for a yet to be released product or brand, track your competitors and more.
Reputation Mgmt Clients
We take pride in servicing our clients and their online needs with support around the clock. Your business is our business and with 20+ years experience, we know how to help your business online.
Est. People Online
It's rare to find a person these days that doesn't have a way to post about your business. Bad news travels fast and we have the tool the help mitigate the spread.
We want to make your business the priority by providing great solutions like Reputation Management and offering free support.