We Are Dead Serious
About Your
Business Reputation

Where Do We Search

We look through all the places where your customers make or break your business. Places where conversations happen, where interaction happens and where people reach out using technology.

What is Reputation Mgmt?

It is your 24 x 7 Web monitor. Allowing you to monitor your BRANDS, Your Products, Your People and even your competitors. Keep track of unlimited keywords and phrases.

Why do you need it?

80% of people change their buying decision after reading a bad review online. And you may never know the review is there, you may not even know there was a problem… but you’re still losing a lot of customers.

Quantas Case Study

One customer, caught up in a flight delay, did what most people would do, took their smartphone and put an angry post on Twitter which auto-posted to FaceBook. Within 5 minutes, a customer service rep found out the post and worked it out with the customer.

The next tweet was RAVING about Qantas, and it got retweeted around the world by others. One little act of excellent customer service got a customer for life and a ton of free marketing.

Now just imagine the power you would have if you could have fast reaction times like that to ANY mentions of their business, guaranteeing that you can know within minutes when someone’s talking about your brand online… 

Qantas Airline Case Study
Qantas Airline Case Study
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Searching the world

No matter where your company is located, or what line of business you are in our reputation management system can help monitor for good and bad published data about your product, brand, people or company. With our SaaS online tools and app, you and your team are always in the know.  You can even use our tools to monitor for a yet to be released product or brand, track your competitors and more.

 

 

Incredible Numbers

Reputation Mgmt Clients

We take pride in servicing our clients and their online needs with support around the clock.  Your business is our business and with 20+ years experience, we know how to help your business online.

Billion

Est. People Online

It's rare to find a person these days that doesn't have a way to post about your business. Bad news travels fast and we have the tool the help mitigate the spread.

%

Free Support

We want to make your business the priority by providing great solutions like Reputation Management and offering free support.  

Ready to protect your
Business Online?

Case Studies


Check out some case studies about
Online Reputation Issues

Jane Betts has worked in the restaurant business for 30+ years. When she and her daughter Caylee Betts opened The Station Pizzeria in Woodinville last year, they were shocked by their Yelp reviews.

Case Study 1

To this day, potential customers sometimes walk into Diana Ortiz’s beauty shop in San Antonio and expect her to be rude. And why not?

Case Study 3
teammate2

Lisa Carvey bought The Braeburn Restaurant on Whidbey Island in 2010.  She says she hasn't seen some of the positive reviews customers claimed to have written online and wanted to know why they were not showing.

Case Study 2

One example is a Yelp success story in Dallas — Velvet Taco, a popular restaurant in the Knox-Henderson neighborhood. The other day when I talked to general manager Josh Garcia, the restaurant had 490 prominent reviews on Yelp, with a rating of four out of five stars.

Case Study 4